Position is closed

Business Operations Manager



Place: Nairobi, Kenya

About company: 

Pezesha is an online marketplace for business loans. We connect MSMEs to affordable working capital and other financial services through a collaborative approach with capital providers. We have an ambitious growth plan to target 100,000 SMEs over the next 2 years across Africa by enabling them with affordable working capital. We are operational in Kenya and Ghana and in 2022 scaling across other markets in East and West Africa. It is an incredibly exciting time to join us as we enter our next phase of growth! .

Visit our website: https://pezesha.com/ for more information. 

 Pezesha has a team of 25+ staff and combined with the board members they bring more than 20+ years of market, regulatory and strategy combined experiences with successful Fintech startup exits in the past.

Roles and responsibilities:

The key duties of the Business Operations Manager will include but not be limited to the following; Work very closely with the CEO and other team leaders by providing comprehensive support, coordination and communication at all levels.

  1. Analyze and improve organizational processes, and work to improve quality, productivity, and efficiency

  2. Assist with recruiting and staff training when necessary, and help promote a company culture that encourages morale and performance.

  3. Manage staff and provide support by also introducing and implementing best practices across all teams

  4. Build and manage partnerships strategic discussions, processes and retention

  5. Perform quality controls and monitor team KPIs and portfolio growth across all markets

  6. Develop, implement, and review operational policies and procedures as an ongoing concern.

  7. Play a pivotal role in managing budgets, and employ cost effective strategies to protect company assets.

  8. Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization. Including overseeing budgeting, petty cash, reporting, planning, and auditing.